Thornbridge Outdoors is a service operated by Sheffield City Council. Sheffield City Council is the Data Controller for the personal information described in this notice and is responsible for ensuring that it is processed lawfully, fairly, and transparently.
We collect and use personal information so that we can deliver outdoor education, residential visits, courses, events, and related services safely and effectively.
We collect personal information in a variety of ways, including via paper and online forms, by telephone, email, letters, and face to face meetings. We also use CCTV at our sites for safety and security purposes.
Information may be provided directly by you, by a parent or carer (where the data subject is a child), by a group organiser, by a member of staff, or by another organisation where there is a lawful reason for them to share information with us.
We use your information in order to:
Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis for using personal information.
We process personal data using the following lawful bases:
Some information we process is more sensitive, such as health, medical, dietary, and special educational needs and disabilities (SEND) information.
This information is processed under:
This allows us to keep people safe, make reasonable adjustments, and respond to emergencies.
To fulfil a contract and deliver services, we may collect:
Special category information
To ensure safety and make reasonable adjustments, we may also collect:
If this information is not provided where required, we may be unable to deliver the service safely or effectively.
Many of our services involve children and young people under the age of 18. Where this is the case:
We take our responsibilities for protecting children’s personal data very seriously.
CCTV is used at Thornbridge Outdoors sites for:
CCTV images are only accessed by authorised staff and are retained in line with Sheffield City Council’s CCTV and retention policies. Signage is displayed where CCTV is in use.
Accredited courses
For accredited courses only, we may share relevant information with:
Only the minimum necessary information is shared, and appropriate contracts or information‑sharing agreements are in place. These organisations must use the information only to deliver the service, such as issuing certificates.
All other bookings
For non‑accredited activities, your information is used only by Thornbridge Outdoors and is not shared with third parties unless required by law.
To help deliver services, we use digital systems, including Google Workspace. Some data may be stored outside the UK.
Where processing is not essential, reasonable alternatives can be discussed.
We keep information only for as long as necessary, in line with legal requirements and Sheffield City Council’s retention and disposal schedules.
After this time, information is securely deleted.
Your information is stored securely and handled in line with Sheffield City Council’s Data Protection and Information Security policies.
Further details are available at:
https://www.sheffield.gov.uk/privacy
Under UK GDPR, you have rights over your personal information, including the right to:
Details of your rights, how to make a request, the Council’s Data Protection Officer, and how to make a complaint are available at:
https://www.sheffield.gov.uk/privacy
Please see our Cookie Policy for information on cookies when using our website.
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
This privacy notice was last updated on 13/04/26, see the last version dated 24/02/2023.
