We will use the information you provide in order to:
- deliver effective services to you / your group and understand your needs
- ensure that we fulfil our legal obligations
- maintain and update your customer records or contact details
- contact you when we need to
- obtain your opinion and feedback about the services we provide
The following information provided to us will be used to fulfil a contract between us and you and to be able to deliver an effective service; for example a residential trip, hire of premises, course, training, outdoor activities or attending an event:
- Names
- Telephone numbers
- Organisation details
- Addresses
- Email addresses
- Age / date of birth / school year group
- Gender
- Registration numbers (for some accredited courses only)
- Relevant experience (for some accredited courses only)
The following information provided to us will be used to protect the vital interests of everyone by making sure the service is appropriate to the needs to everyone, to keep everyone safe and to be able to act in an emergency situation:
- List of all participants
- Medical details and dietary information
- Special Educational Needs and Disabilities
- Emergency contact details and next of kin details
Failure to provide this information will result is us not being able to deliver the service to you in an effective and safe manner.